Acceptable Use Policy

1. Scope

This Acceptable Use Policy (“AUP”) applies to all users of the AgencyHub platform, including agency managers, team members, and creators accessing the creator portal.

2. Prohibited Uses

You must not use the Platform to:

• Violate any applicable law, regulation, or third-party rights
• Transmit viruses, malware, or any other malicious code
• Attempt to gain unauthorised access to any part of the Platform, other users' accounts, or connected systems
• Scrape, mine, or extract data from the Platform by automated means beyond normal API usage
• Interfere with or disrupt the integrity or performance of the Platform
• Use the Platform for unsolicited bulk communications (spam)
• Impersonate another person or entity
• Use the Platform in any way that could harm TikTok creators, their audiences, or TikTok's own terms of service
• Circumvent rate limits, authentication controls, or other security measures
• Engage in activity that constitutes harassment, hate speech, or threats of violence

3. Content Standards

Any content you submit through the Platform (including challenge descriptions, campaign names, broadcast messages, and support tickets) must be:

• Accurate and not misleading
• Lawful and not infringing on intellectual property rights
• Free from offensive, discriminatory, or harmful material
• Compliant with TikTok's Community Guidelines

4. Enforcement

We reserve the right to:

• Investigate any suspected violation of this AUP
• Remove or disable content that violates this policy
• Suspend or terminate access for users who breach this policy
• Report any activity that we believe violates the law to relevant authorities

Violations may be reported to {{SUPPORT_EMAIL}}.

5. Changes

We may update this AUP at any time. Continued use of the Platform constitutes acceptance of any changes.